Delivery Information

Shipping to the USA

Orders sent to the USA are shipped by USPS or Canada Post and are not charged Canadian taxes; however, may be subject to import dutiestaxes, and custom processing fees. A customs invoice may arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.  Orders are typically shipped within 1-3 business days and require 3-5 business days for delivery.  Isolated and rural areas may take longer.

Cool Canuck is unable to provide estimates for customs fees. Check with your local customs office for more information.  If the item is Made in Canada or the USA, there will not be any duty charges.

Shipping within Canada

Orders are sent via Expedited Parcel Post. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Burlington, Ontario and take one to two business days to process, in addition to the delivery times which are typically 3-5 business days. Isolated and rural areas may take longer.

Taxes

If an order is shipped to the following provinces or territories, Cool Canuck must collect the applicable taxes as described:

  • British Columbia (BC) – 12% HST on merchandise and freight
  • Alberta (AB) – 5% GST on merchandise and freight
  • Saskatchewan (SK) – 5% GST on merchandise and freight plus 5% GST on merchandise and freight
  • Manitoba (MB) – 7% PST on merchandise plus 5% GST on merchandise and freight
  • Ontario (ON) – 13% HST on merchandise and freight
  • Quebec (QC) – 9.5% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight
  • New Brunswick (NB) – 13% HST on merchandise and freight
  • Nova Scotia (NS) – 15% HST on merchandise and freight
  • Prince Edward Island (PE) – 10% GST on merchandise and freight plus 5% GST on merchandise and freight
  • Newfoundland (NL) – 13% HST on merchandise and freight
  • Northwest Territories (NT) – 5% GST on merchandise and freight
  • Yukon (YT) – 5% GST on merchandise and freight
  • Nunavut (NU) – 5% GST on merchandise and freight

International Shipping

Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International and USPS. For countries and delivery times visit Canada Post or USPS.

Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada and the US are not charged applicable taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Cool Canuck is unable to provide estimates for customs fees. Check with your local customs office for more information.

About Cool Canuck

Our fabric is designed to keep the user cool which reduces the amount of sweat required to dissipate the excessive heat from your body. By doing so, your body is able to hang onto more of its fluids, resulting in better overall performance.

Contact Us

1-855-822-COOL (2665)
info@coolcanuck.com

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